Hello All; I trust everyone is enjoying the summer weather. Only a few weeks until we start to feel the cool fall nights and fall colors; then we’ll be on to leaf season and winter roads! Be sure to take advantage of our Fall Broom specials in mid to late September. We’re stocking up on brooms now, be sure to get your orders in early so you have the products on hand when you need them.
Life at Owen Equipment has been busy with a lot of changes, new product lines and our Road Shows in California / Nevada and our CAED events in Oregon and Washington. We were able to meet many of you and had excellent turn out at all our events. Thank you everyone that took your time to come out and visit with our team. (see photos from the events)
We’ve made some organizational changes in Oregon and Washington that we believe will better serve our customers:
Many of you have met and worked with Si Norris who has been our Specialty Products Sales manager for the last two years; for several years prior to that Si handled Specialty Product Sales out of the Portland branch. Effective June 1st Si has taken on the role of Oregon and SW Washington Regional Manager making him responsible for all day-to-day operations of the Portland Location. I am pleased that Si has taken on this new role for the company and I’m confident that he will make some great changes to further improve our service to our customers. You can reach Si at our Portland office or on his mobile at (503) 805-7032. If you have ever worked with Si, you already know he is always available to help in way he can.
Now we have three Regional Managers: Si Norris in Oregon, Dave Armstrong in Washington and Ed Hodges in California. Now that I’m not involved in the day-to-day decisions, I’ll be freed up to focus on general business development and to help the Regional Managers with any special projects or challenges they may be facing.
Jim Brown has been selling Vactor, Elgin and Envirosight products in Oregon and southwest Washington for the past seven years. Now, Jim has decided to take on a new role to develop our camera inspection division as Pipeline Assessment Division Manager. While Jim will be focused on this fast developing product line, he will also be leading our efforts in leasing. With limited municipal budgets, we’re seeing dramatic growth in leasing and Jim will be leading the charge and coordinating the sales team in respect to our full maintenance, partial maintenance or no maintenance leases. I am confident Jim will become a great resource for our team and our customers as we build these two areas of our business. Jim can be reached at our Portland office or by mobile at (503) 927-2497.
Joining the team to take over Jim’s Elgin and Vactor sales responsibilities is Shawn Patrick. For the last couple of months Shawn has been training and getting to know the customers in his territory and he’ll continue to work with Jim and Si as he becomes expert in all things Vactor and Elgin. All the while, you can count on having the experience and professionalism you have come to expect from Owen Equipment through the years. You can reach Shawn at our Portland office or mobile at (971) 282-1499.
We are pleased to announce that we have become the exclusive authorized distributor for Pacific Tek in all the markets we serve. Pacific Tek builds high quality vacuum trailers and valve exercisers in almost endless configurations. We did a lot of research on this line and we’re certain it’s one we’ll be able to stand behind long after the sale. We will be receiving our new stock units in September—please call your area sales person for an on-site demonstration.
We continue to see solid growth in the Industry’s need for rental Vactors and sweepers –both on a long- term and short-term basis. Our rental fleet now exceeds $6.5M in inventory, and it’s growing. Our rental fleet is backed by our $1,000,000+ parts inventory to ensure that when you invest with Owen your equipment will be up and running at all times.
This just in: we have in stock a NEW VACTOR, ready for delivery. You can order this stock unit and have it delivered the next day! We know at times some customers simply cannot wait, and we’re glad to be one of the few dealers in the US that can actually accommodate that need!
Our goal has been, and remains the same, we aim to “Exceed your Expectations Every Time.” That means having competitively priced products and service when you need them. I am confident Owen Equipment has the very best products in the Industry supported by a highly experienced and dedicated team of people that understand when you call Owen Equipment you are making a choice and we never want to let you down. We appreciate it every time our phone rings! If you ever do not feel like you did not receive the level of service we strive to provide, contact me directly any time — my mobile is always on: (503) 704-2151. I welcome your call and will always do my best to resolve an issue you may have.
Thank you and enjoy the rest of your summer!!