Open House Survey Results

We had a great time putting on our 2018 Open House events and we wanted to be sure those that attended felt the same way; so, we asked for feedback. With short notice, we didn’t get a lot of responses, but we wanted to share the results of the survey.
We asked five questions — below are the responses:

Do you feel the Owen Team was available to answer your questions?
All respondents said “Yes”

Was all the equipment you wanted to see on display? If not, what was missing?
Most said “Yes” — the three that said “No” said they wished they would have seen:

  • “Paving / Patching Trucks”
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  • “Elgin Crosswind I”
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  • “The New Crosswind without the Aux Motor” (we’ll have one in a few months that we can demo)

Did you like the food?
All respondents said “Yes”

  • Did you see anything new that interested you?
    Answers:
  • “Excavating nozzle/water recycler”
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  • “All the RIDGID products”
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  • “The new nozzles at the nozzle demo, both for high-pressure lines and handguns”
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  • “Cleaning nozzles especially the root remover”
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  • “The (Vactor) 2000i”
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  • “The Water recycler on the new Vactor”
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  • “Water Recycling systems on the Vactor, headsets and tier 3 tips for culvert cleaner”
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  • “Cordless headsets” (Sonetics)
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  • “Heil Durapack Rapid Rail”
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  • “2100i”
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  • “Cameras & Nozzles”
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  • “Radio communications hardhats”
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  • “Valve exerciser” (Hurco)

Suggestions for future events:
Answers:

  • “More vendors. I like who was there I would just like newer innovative type stuff we normally don’t see. Cameras that go on front of Vactor nozzle and such”
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  • “Pizza”
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  • “2 lines for the lunch table”
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  • “Keep doing what you’re doing. I also enjoyed networking with other municipalities and vendors”
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  • “I liked the demonstrations. The reps were very helpful.”
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  • “Your event was well thought out I have nothing to add”
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  • “Everything was great. Don’t need to change anything”
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  • “Would like to see better demos on the push cams and how you can hook it up to your TV van”
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  • “No, event was well thought out”
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  • “More hands-on, and earlier nozzle demo opportunity”
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  • “Thanks for the great Open House and the awesome food. Everyone enjoyed themselves. Hope you made some great contacts.”

 

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