SERVICE SATISFACTION SURVEY Please tell us about your recent experience with Owen Equipment’s Service Department. Your Name required Your Email required Your Title / Department: required Serial Number Work Order Number: Branch required Portland, ORKent, WAFairfield, CASalt Lake City, UT Make Model 1. How satisfied were you that your Service Advisor was courteous, professional and good about keeping you informed of the progress of your unit? (slide left or right) required UnsatisfiedVery Satisfied Additional Comments: 2. How satisfied were you with the clarity of the estimate you received and the explanation of the repairs that were made? required UnsatisfiedVery Satisfied Additional Comments: 3. How satisfied were you with the repairs? required UnsatisfiedVery Satisfied Additional Comments: 4. Was your machine ready when promised? required Not Ready When PromisedReady Before Promised Additional Comments: 5. How satisfied are you with your overall service experience? required UnsatisfiedVery Satisfied Additional Comments: Do you have suggestions that could help us become a stronger company? Would you return to us for service? required Yes No Would you recommend our service department to others? required Yes No Any other questions, comments, or suggestions?